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Money Transfer
South Africa Agents
Find an Agent
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Frequently Asked Questions
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Frequently Asked Questions
Money Transfer
Sending Money
What are Western Union® Agent locations?
Agent locations are places where you can transfer money using Western Union. Agent locations may be in supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, and other retailers. In some countries, they may be in banks, travel agencies, post offices, airports, train, and bus stations, and currency exchange offices.
How do I find a Western Union Agent location?
You can easily
find a nearby Agent location
using our online tool.
What do I need to bring to send money from an Agent location?
You will need a current government-issued photo ID.
You can transfer money anytime at Agent locations during their business hours.
You can transfer money anytime at Agent locations during their business hours.
Find a nearby Agent location
.
How can I find out if my money transfer has been paid?
After you have sent your money transfer, follow these easy steps:
•
Click on Tracking at the top of any site page.
•
Type in the Sender's name and the Money Transfer Control Number (MTCN) from the transaction.
Check your transfer status now
.
Does Western Union offer an escrow service or any kind of buyer protection for online auctions or other transactions?
No. Western Union does not offer escrow or buyer protection. To help protect yourself from fraud, never send money to someone you don’t know. If you suspect you may have been the victim of fraud using Western Union,
contact us immediately
.
Learn more about fraud awareness
.
Receiving Money
What do I need to bring to pick up money at an Agent location?
•
A current government-issued ID.
•
The Money Transfer Control Number (MTCN).
How can I find out if a money transfer is ready for me to pick up?
Visit this Web site and select Tracking from the top of the home page. You’ll need the name of the person who sent you the money and the Money Transfer Control Number (MTCN).
How does Western Union pay out money transfers?
Generally, we pay your money transfer with cash but in some cases, payment may be made in the form of a money transfer check or pay out card.
Find an Agent
